Ensueño Holbox & Beach Club

The whole territory of the hotel is beautiful: garden with hammocks, pool. Beach club is nice, clean, with good food and drinks. Welcome drink is a nice extra. Staff of the hotel is very friendly and helpful. Drinking water at free disposal is another nice extra. Closeness to the beach is good, to the city center one can walk by the sea or get taxi for 200 pesos. Walking on the streets is impossible due to gigantic puddles (it was not the rainy season!)

The hotel is simply stunning – it truly took our breath away. It has a beautiful, exotic beach vibe that immediately puts you in vacation mode. The staff were exceptionally friendly, with special thanks to Hanna at the reception. She was incredibly kind and helpful, making our stay even more memorable. The rest of the team was also fantastic, always making us feel welcome and special. The hotel has two pools, both set in gorgeous surroundings, and the views from the terraces are absolutely spectacular. Our room was beautiful and spotless, cleaned daily, and the small kitchenette was a great bonus for our stay. The location of the hotel is excellent – peaceful yet conveniently close to the town center and the harbor. The staff were always happy to help arrange transportation or book local activities. Additionally, the beach club is just a few steps away, which made it very easy to enjoy the seaside.

First of all: this is the most beautiful hotel I have ever stayed in. Everything was just perfect; the view from the room, the look of the hotel, the employees, the whole vibe! We had room 12 and this was just really a winner. My biggest compliments really go to the staff (I don't know their names, but it's a girl from Ukraine and a boy with a Barcelona shirt), they were super friendly, always cheerful, very willing to help and their English was spot on. For example, they researched things for us about different tours, we received a lot of tips about restaurants and fun activities on the island and we could just chat with them. The distance to the center is also easy to do; 12 minutes walk. Further pluses were the air conditioning that cools well and is easy to set, the soft beds, the breakfast that was fine and the fridge that cools really well. Furthermore, the bed was changed every day and the towels changed if necessary. In addition, the swimming pool is ideal for relaxing and there is a beach club (Carolinda) at the end of the street where you can use free beds (because of staying at the hotel) and receive a 15% discount on food and drinks (which really good quality and that in combination with the good service of the enthusiastic employees). Points for improvement are the WiFi range and the shower could be a bit more modern (but the way it is now really fits with the rest of the hotel). Now I almost forget to say that our request to come and leave a day later was granted without any problems. We had a delay with our flight and therefore could not catch the boat in time to get to the island, so we would miss the first night. So the hotel moved the first night to the next day at our request and in the end we were able to stay there for 3 days as planned. According to us, the rating for this stay is a 10 (unfortunately you can't go higher).

This is a beautiful property, with a fabulous pool and outside area. We had a family room which was spacious with a good en-suite and powerful shower. We also had seating and a hammock on the verandah outside our room but we didn’t tend to use them as this sheltered spot seemed to be where the mossies gathered. There were other places to relax in the hotel grounds so this didn’t bother us. The children enjoyed seeing the turtles and iguanas. The breakfast was excellent and plentiful, coffee, juice, pancakes, toast and fresh fruit, granola and yoghurt, all served in a delightful area of the garden by very friendly staff. The beach club was great, very relaxed vibe with loungers, and seating areas both in and out of shade and the beach and sea was very clean. An easy walk along the beach to town - 20 mins approx. This was our favourite spot on our Mexican road trip, a little piece of heaven.

A nice clean hotel in the quiet end of Holbox. We were really happy with the beach club and the pool area. The complimentary drinks in the beach club were super good. The breakfast was also fine for our needs although it is not a buffet. It takes about 20 minutes to walk to town and we would recommend that you take the beach there because the streets are muddy and quite dirty. Also remember to bring a small supply of water and food as there are no shops around. The staff in the hotel is really nice, friendly and laidback.